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QualityTool

Online Training: Unified Health Communication 101: Addressing Health Literacy, Cultural Competency, and Limited English Proficiency


Description

Unified Health Communication 101: Addressing Health Literacy, Cultural Competency, and Limited English Proficiency is a free online training course that will help providers:

  • Improve patient communication skills
  • Increase awareness and knowledge of the three main factors that affect communication with patients: health literacy, cultural competency, and low English proficiency
  • Implement patient-centered communication practices that demonstrate cultural competency and appropriately address patients with limited health literacy and low English proficiency

Free registration is required.

Links to the Tool:
This tool is available at: http://www.hrsa.gov/publichealth/healthliteracy/

Developer

Health Resources and Services Administration

Funding Sources

Department of Health and Human Services


QualityTool Topic

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History

  • Release Date: 11/2007
  • Original Summary: 06/2008
Disclaimer: The inclusion of a tool in the Innovations Exchange does not constitute or imply an endorsement by the U.S. Department of Health and Human Services, the Agency for Healthcare Research and Quality or Westat of the tool or of the submitter or developer of the tool. Read more.
QualityTool Classification
Quality Improvement Goals and Mechanisms:

Last updated: February 02, 2011.