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Service Delivery Innovation Profile

Comprehensive, Multilingual Social Services Program Brings Valuable Support to the Elderly, Disabled, and Those With Limited English Proficiency


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1: Time for us all to think outside the box.
Drive-thru services, website connectivity, thinking positively and acting creatively. Although simple in concept, these things are often the ones that make the critical difference in patient and program outcome. I appreciate the views and practical solutions offered by the authors. How have others addressed similar issues during this time of tightened budgets and decreased funding?
Norma Battaglia RN MS, Saturday, June 19, 2010 9:15 pm| Fire/EMS; Nurse
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Original publication: June 27, 2008.
Original publication indicates the date the profile was first posted to the Innovations Exchange.

Last updated: December 04, 2013.
Last updated indicates the date the most recent changes to the profile were posted to the Innovations Exchange.

Date verified by innovator: June 20, 2013.
Date verified by innovator indicates the most recent date the innovator provided feedback during the annual review process. The innovator is invited to review, update, and verify the profile annually.