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QualityTool

Participant Experience Survey: Mental Retardation/Developmental DisabilitiesĀ (MR/DD) Version


Description

This survey solicits feedback from program participants with mental retardation or developmental disabilities about the services and supports they receive under the Medicaid Home and Community-Based Services waiver program. States can use these data to calculate performance indicators for monitoring quality within their waiver programs, to guide quality improvement projects, and to use in conjunction with other quality management strategies. 

This survey addresses these priority areas:

  • Program supports
  • Choice and control
  • Respect and dignity
  • Community activities

The survey can be used to calculate performance indicators within these priority areas for the entire sample or for different subsamples for comparison across groups.

The survey users' guide provides information on the following topics:

  • Purpose of the survey
  • Selecting the sample
  • Choosing and training interviewers
  • Scheduling and preparing for interviews
  • General interviewing guidelines
  • Coding responses
  • Analyzing results
  • Reporting and acting on findings
Links to the Tool:
This tool is available at: http://www.hcbs.org/files/28/1389/5_PES_MRDD.pdf (If you don't have the software to open this PDF, download free Adobe Acrobat ReaderĀ® software External Web Site Policy.)
The users' guide is available at: http://www.hcbs.org/files/28/1390/6_PESUG_MRDD.pdf

Developer

Centers for Medicare and Medicaid Services; The Medstat Group, Inc.

Funding Sources

Centers for Medicare and Medicaid Services


QualityTool Topic

Disease/Condition-Related; Quality improvement strategies


Related Resources

 

  • Participant Experience Survey. Elderly/disabled (E/D) version 1.0. Baltimore (MD): Centers for Medicare and Medicaid Services; 2003 Aug 1. 24 p.

History

  • Release Date: 08/2003
  • Original Summary: 05/2005
Disclaimer: The inclusion of a tool in the Innovations Exchange does not constitute or imply an endorsement by the U.S. Department of Health and Human Services, the Agency for Healthcare Research and Quality or Westat of the tool or of the submitter or developer of the tool. Read more.
QualityTool Classification

Stage of Care:
IOM Domains of Quality:

Last updated: April 18, 2012.